requently Asked Questions (FAQ)

1. What products does Anxro offer?

Anxro offers a wide range of electronic products, including smart devices, home appliances, accessories, and other electronic essentials.

2. How can I place an order?

You can place an order by selecting your desired product, adding it to the cart, and completing the checkout process using the available payment options.

3. What payment methods are accepted?

We accept secure online payment methods, including cards, UPI, net banking, and other supported digital payment options.

4. How long does delivery take?

Delivery time depends on your location:

• Metro & urban areas: 2–4 business days

• Other locations: 4–7 business days

Delivery timelines are estimates and may vary due to external factors.

5. How can I track my order?

Once your order is shipped, tracking details will be shared via email or SMS to help you monitor your delivery.

6. Are shipping charges applicable?

Shipping charges, if applicable, are calculated at checkout based on your order and delivery location. Any free delivery offers will be clearly mentioned.

7. What is your return policy?

Returns are accepted based on our Return Policy. Products must meet the eligibility criteria mentioned in the policy.

8. When will I receive my refund?

Approved refunds are processed within 5–10 business days and credited to the original payment method.

9. What should I do if I receive a damaged or incorrect product?

Please contact our support team immediately with order details. We recommend checking the package at the time of delivery.

10. Is my personal information safe with Anxro?

Yes. We follow strict security practices to protect your personal and payment-related information.

11. Can I cancel my order?

Orders can be canceled before shipment. Once shipped, cancellation may not be possible.

12. How can I contact customer support?

You can reach our support team through our official contact channels available on Anxro.