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FAQ

1. What types of products do you sell?

We offer a wide range of electronics, including smartphones, laptops, home appliances, kitchen gadgets, televisions, audio equipment, and accessories.

2. Do you provide warranties for your products?

Yes, all our products come with manufacturer warranties. The warranty period and terms vary by product. Please check the product description or contact us for specific details.

3. How can I place an order?

You can place an order directly through our website by adding items to your cart, proceeding to checkout, and completing the payment process.

4. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, UPI, and digital wallets.

5. Do you offer cash on delivery (COD)?

Yes, we provide a cash-on-delivery option for selected locations. Availability will be displayed during checkout.

6. How long does delivery take?

Delivery times vary based on your location and the product. Typically, orders are delivered within 3-7 business days. You can track your order through our website.

7. What is your return policy?

We accept returns within [X] days of delivery if the product is defective, damaged, or not as described. Please refer to our Return Policy (link) for more details.

8. Can I exchange a product?

Yes, exchanges are available for eligible products. Contact our support team for assistance with the exchange process.

9. Do you provide installation services for large appliances?

Yes, we can arrange installation services for certain products like televisions and home appliances. Details will be provided upon purchase.

10. How can I track my order?

Once your order is shipped, you will receive a tracking ID via email or SMS. Use this ID to track your order on our website.

11. Are there any ongoing offers or discounts?

We frequently run promotions and discounts on a variety of products. Check our Offers section or subscribe to our newsletter to stay updated.

12. What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact our customer support within [X] days of delivery. We will assist you with a replacement or refund.